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NGOs & Social SectorHuman Rights NGO

How to Document Human Rights Cases in a Way That Holds Up in Court

Who This Is For

You document human rights violations — GBV cases, police brutality, forced evictions, arbitrary detention. Case officers collect statements and evidence in the field and bring them back to be compiled into case files. Some of those files will eventually go to court, or to a UN body, or to a national human rights institution. Right now they live across notebooks, WhatsApp messages, and personal phones — and chain of custody is more of an aspiration than a documented reality.

The Problem

A case documented in a notebook, cross-referenced with a WhatsApp screenshot, and partially stored on a case officer's personal phone isn't evidence — it's a story that can't be authenticated. Courts require a clear chain of custody: who collected the evidence, when they collected it, in what condition, and whether it's been altered since. When a critical survivor statement is on a phone that was lost, or a photo of injuries has no timestamp or location data, the case can be dismissed on procedural grounds before the facts are even considered. The documentation failure has three separate costs. Legally, cases collapse. For safety, survivors and witnesses are exposed without accountability being achieved. And for the organization, donors who fund human rights documentation increasingly require evidence management standards that demonstrably meet international legal practice guidelines — not notebooks and WhatsApp.

What You Can Achieve

  • Every case is documented through an enforced workflow — evidence uploaded, timestamped, and immediately immutable from the moment of submission, regardless of who captured it
  • Chain of custody is structural: each step is attributed to the specific case officer with timestamps that can't be altered after the fact
  • PDF exports carry file hashes and timestamps that support court admissibility and meet international legal evidence management standards
  • Consent documentation is an enforced gate — no case progresses without it, which protects survivors and the organization from procedural challenges
  • Case completeness rates improve significantly when the workflow enforces what must be captured at each step before the case can be submitted for legal review
  • Legal officer sign-offs are documented: every case that proceeds to action has a named authorizing officer and a timestamped approval record

The Hakiki Workflow

  1. 1
    Case Reference Number Text

    Enter system-assigned case reference number — creates the unique identifier for the full case record

  2. 2
    Incident Type Single Select

    Select: Police Brutality / Land Eviction / GBV / Arbitrary Detention / Other — drives the required documentation steps

  3. 3
    Date & Location of Incident Text

    Enter exact date and precise location of the incident as reported by the survivor or witness

  4. 4
    Survivor/Witness Consent Form File Upload

    Upload signed informed consent form — documentation cannot proceed without explicit consent

  5. 5
    Written Statement (Scanned) File Upload

    Upload scanned copy of the written statement signed by the survivor or witness

  6. 6
    Medical Report File Upload

    Upload medical report if injuries were sustained — critical for GBV and brutality cases

  7. 7
    Photo Evidence File Upload

    Upload all photographic evidence — injuries, property damage, or location documentation

  8. 8
    Witness Identification File Upload

    Upload witness identification document — establishes identity as part of chain of custody

  9. 9
    Perpetrator / Institution Details Text

    Enter name of institution, officer, or individual — badge number, uniform details, or organizational affiliation

  10. 10
    Additional Context Text

    Enter any additional context, corroborating information, or case officer observations

  11. 11
    Legal Officer Review Approval

    Legal officer reviews complete case file and approves for legal action or refers for additional investigation

HAKIKI Features Used

Single select incident typeMandatory file uploadsImmutable recordsFull audit trail (chain of custody)Legal officer approval gatePDF export for court submission

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